I am running rt 3.8.2 with RTFM 2.4.1. I've setup a custom field with Fill
in one wikitext area. I've read in the online wiki some guidelines as what
syntax's are allowed, but they don't seem to be working correctly for me.
IE: if i add a link like this, [My Link http://example.com] It displays
Has anyone ever switched from OTRS to RT before? Is there away to import all
my tickets from OTRS to RT?
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Jesse Vincent wrote:
We've definitely worked with clients who have moved from OTRS to RT,
though they've all decided to ditch their history and make a fresh start
with RT. Do you have in-house developers who might be interested in
helping to build out a converter?
Best,
Jesse
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