Re: [rt-users] On Correspond Action mandatory CF

Please, I really need help with this. Can anybody help me? Did I make the wrong question? I would appreciate any help. Thanks!! 2009/12/8 andsch...@gmail.com andsch...@gmail.com Hi list, I need that a supervisor can validate every correspondence between ticket owner and requestor. Can I block

[rt-users] On Correspond Action mandatory CF

Hi list, I need that a supervisor can validate every correspondence between ticket owner and requestor. Can I block an outgoing email if a CF has no value assigned? Is there a better way to do that validation? Can I modificate Approvals behavior to do that? Thanks in advance. Andres.