Hello all!I've run into a minor annoyance in the SelfService interface of our RT 3.6.6 install at work. If an unprivileged requestor attempts to resolve an open ticket, the ticket will be set to "Resolved" but then re-open immediately due to their correspondence being added to the ticket *after*
Hello folks!
First off, I want to thank Best Practical for their brilliant system
that made my life ten times easier.
My question: has anyone ever scripted the generation of Outlook tasks
from a *nix platform, either through some dandy Perl/Python/Ruby/etc.
module or by manually piecing together
Jesse Vincent wrote:
On Aug 8, 2007, at 8:25 PM, lists_rt wrote:
Hello folks!
First off, I want to thank Best Practical for their brilliant system
that made my life ten times easier.
My question: has anyone ever scripted the generation of Outlook tasks
from a *nix platform, either