[rt-users] Scrip check multiple fields

unless $self->TransactionObj->Type eq "Set"; return 0 unless $self->TransactionObj->Field eq "Owner"; return 0 unless $self->TransactionObj->NewValue eq "9"; return 1; Thanks, *--Maks* Ext 201 P. 203-876-7978 - F. 203-876-2810 m...@activete

[rt-users] One click ticket action assign to queue and user

Hello all, We are looking to have a one click action to send tickets to specific queue and user. Is this possible at all with the ticket actions? *--Maks* Ext 201 P. 203-876-7978 - F. 203-876-2810 m...@activetelephones.com - RT 4.4 and RTIR Training Sessions https

[rt-users] Edit User Information without Admin rights

account I can utilize the users menu to make changes however I wouldn't want to give everyone admin access of course. Any help is much appreciated. Regards, *--Maks* Ext 201 P. 203-876-7978 - F. 203-876-2810 m...@activetelephones.com