Hi everyone, I am trying to install RT-Extension-MandatoryFields-0.5 ,
however it requires me to upgrade my perl version 5.8.8. So I went to this
website and followed this guide http://blog.tuxforge.com/centos-5-perl-5-10/
I have successfully upgraded to 5.14.2 , typing this command perl
Dear Mr. Thomas,
Thanks, after doing the make initdb I had it enabled on the select list, I
will try extracting the custom field value and post the result here.
Thomas Sibley wrote:
On 02/29/2012 12:58 AM, nickyflavier wrote:
However, when I am creating a new script based on this guideline
::ExtractCustomFieldValues and enabled it properly?
It might be an installation issue, otherwise kindly correct me if I am
wrong.
Thank you very much, really appreciate it.
Kevin Falcone-2 wrote:
On Thu, Feb 23, 2012 at 05:27:27AM -0800, nickyflavier wrote:
I am getting transaction emails
I am getting transaction emails on RT is it possible to get the custom field
value on that ticket and modify the transaction email to include the custom
field value? Here is the example email:
Wed Feb 22 10:36:16 2012: Request 166 was acted upon.
Transaction: Status changed from 'open' to
