Any ideas how I can get this working correctly?
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RT 4.4 and RTIR Training Sessions https
Unfortunately, now it's only partially working. I have the portlet on the
dashboard but the link is not showing up under "search". Tickets show up on
the portlet and the information is displayed correctly, but there is no way
for me to create searches for the calendar or display a larger calendar
Your reply made me realize that I hadn't put that portlet on a dashboard or
on RT at a Glance. I knew the issue was probably something easy that I
didn't think of. I was able to put the portlet on the dashboard and it's
working now. Thanks for your help!
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I've replaced it with
Set( $HomepageComponents, [ qw(QuickCreate Quicksearch MyAdminQueues
MyCalendar MySupportQueues MyReminders RefreshHomepage Dashboards
SavedSearches FindUser) ] );
but MyCalendar still doesn't show up
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# Any configuration directives you include here will override
# RT's default configuration file, RT_Config.pm
#
# To include a directive here, just copy the equivalent statement
# from RT_Config.pm and change the value. We've included a single
# sample value below.
#
# This file is actually a per
Hi Emmanuel, when I add that line to the RT_SiteConfig.pm, I get the message
"Invalid portlet Dashboards" after restarting the webserver.
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For the life of me, I can't figure out why RTx::Calendar is not showing up.
I have installed it with cpan, cleared the mason cache, added the Plugin();
line, and restarted the web server. However, the extension is not showing
up in my GUI. Any ideas?
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