Update: I'm looking in the logs but not really seeing anything about the
reminders. However, I have now received emails from two different users
now stating they are seeing Couldn't find Ticket for reminder XXX. ...
Both users are claiming they had not set reminders up for these tickets.
On 04/04/2012 08:10 AM, Cena, Stephen (ext. 300) wrote:
Update: I'm looking in the logs but not really seeing anything about the
reminders. However, I have now received emails from two different users
now stating they are seeing Couldn't find Ticket for reminder XXX. ...
Both users are
I was able to clear out most of the reminders by going to them
setting them to resolved. I have one left that is lingering, 245. When
I go to ticket 245 and go to the Links page nothing is listed. All
links are blank. I talked to the user who created the ticket she does
not believe she set up a
I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source on
Ubuntu 11.10. Everything is running beautifully with one exception. On
my dashboard under My Reminders, I now get Couldn't find Ticket for
reminder XXX. Please contact administrator.. I performed a make
upgrade-database and
Often contact administrator means that admin may find additional info in
logs. As far as I recall this errror means that reminder references not
existing ticket. You can use rt-validator script to check db integrity.
Ruslan from phone.
31.03.2012 19:00 пользователь Cena, Stephen (ext. 300)
