I have a user who would like the subject to be a drop down list of choices. I
have not seen how to do this, so I have decided to create a custom field of
a drop down list of choices, and if the subject is blank, move this custom
field choice into the subject. I am not being successful. I have 2
I would go with a variation of
http://wiki.bestpractical.com/view/SelectRequestor
Instead of selects to populate the box, just pre-define some and use the
javascript to let a user enter his or her own subject.
lgrella wrote:
I have a user who would like the subject to be a drop down list of
Hi Laura,
I think your approach should work, but I don't think you can set the
subject with a direct assignment like that.
Try $self-TicketObj-SetSubject($subject) instead.
Also, I don't think you should be replacing spaces with underscores in the
CF name; leave the spaces.
Regards,
Gene
At
Thank you Gene, it works perfectly!
--Laura
Gene LeDuc wrote:
Hi Laura,
I think your approach should work, but I don't think you can set the
subject with a direct assignment like that.
Try $self-TicketObj-SetSubject($subject) instead.
Also, I don't think you should be replacing