Hi All(first time mailer, please be gentle :-]) Ive upgraded a test box from 3.6.5 to 3.8.1 (running a relatively old kernel for fedora core - 2.6.26.8-57.fc8) and have hit an odd problem with the menu tabs for Preferences. All other tabs appear correctly. /User/Prefs.html has <& /Elements/Header, Title=>loc("Preferences") &> <& /User/Elements/Tabs, current_tab => 'User/Prefs.html', Title=>loc("Preferences") &> the tabs file exists yet is being ignored - this isnt a local version of the Prefs file. Take another eg Tools <& /Elements/Header, Title => loc("Tools") &> <& Elements/Tabs, current_tab => "Tools/index.html", Title => loc("Tools") &> and all is well the only difference is the line after these <& /Elements/ListMenu, items => $tabs &> Prefs is different <& /Elements/ListActions, actions => \...@results &> but Im sure this is a red herring Im logged in as an RT Administrator so Im fairly sure its not a permissions thing and I can modify the path to cause the system to barf if it cant find the tabs file. It just seems to ignore it. My second question is more of a development one regarding Create.html, specifiaclly in Self Service. In order to get the same name everytime through the self service interface I want to modify the requestor field so it doesnt allow change (e.g. is no longer an INPUT box). This way the user is locked and always $session{CurrentUser}->EmailAddress. This is the snip of code Im trying to replace in SelfService/Create.html <tr> <td class="label"> <&|/l&>Requestors</&>: </td> <td class="value"> <& /Elements/EmailInput, Name => 'Requestors', Size => '20', Default => $session{CurrentUser}->EmailAddress &> </td> </tr> <tr> Closest I ve got is to turn both it and the cc field into unchangable text, but I cant seem to get just the requestor field. Was hoping there was an easy way to do this, preferably without having to drastically modify Create and EmailInput. Like I said any thoughts gratefully received Regards garry -- Dr Garry Booth IT Services Loughborough University _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com