Re: [rt-users] 4.4.1 autocreate on submission error

2016-08-01 Thread Aaron Zuercher
Markus, Thanks for the tip. You were correct that I had an ExternalAuthID set in RT_Siteconfig. Aaron On Thu, Jul 28, 2016 at 6:35 AM, Wildbolz, Markus (MCG-I, MLC) < markus.wildb...@magna.com> wrote: > Hi! > > > > Could it be possible, that you have the field ExternalAuthId specified in >

Re: [rt-users] 4.4.1 autocreate on submission error

2016-07-28 Thread Wildbolz, Markus (MCG-I, MLC)
Hi! Could it be possible, that you have the field ExternalAuthId specified in your attr_map in RT_Siteconfig? This field does not exist anymore on 4.4.1 so it leads to an error when inserting... BR, Markus - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los

[rt-users] 4.4.1 autocreate on submission error

2016-07-27 Thread Aaron Zuercher
Hello, I've been using RT since 3.x days and last week I moved from 4.2.12 to 4.4.1. I thought all was working OK as I was receiving tickets but apparently new users can't submit tickets via email. This was all working properly with previous versions using the ldap plugins. During upgrade