[rt-users] 403 Forbidden message when adding local customisations

2012-05-09 Thread Jenni Wilson
We are upgrading RT from 3.8.7 to 4.0.5. We have some mason customisations under /usr/local/share/request-trackerx/html/Ticket/Elements. These work fine under 3.8.7 but under 4.0.5 we are receiving a 403 Forbidden message and a blank screen. The functionality of the customizations is such

Re: [rt-users] 403 Forbidden message when adding local customisations

2012-05-09 Thread Kevin Falcone
On Thu, May 10, 2012 at 10:51:18AM +1000, Jenni Wilson wrote: We are upgrading RT from 3.8.7 to 4.0.5. We have some mason customisations under /usr/local/share/request- trackerx/html/Ticket/Elements. These work fine under 3.8.7 but under 4.0.5 we are receiving a 403 Forbidden message and a

[rt-users] 403 Forbidden

2010-03-24 Thread Wagner Pereira
Hi, folks. I need some help with this: My Request Tracker's rt.log file is logging the below: 403 Forbidden This is /usr/bin/rt-mailgate exiting because of an undefined server error at /usr/bin/rt-mailgate line 150, line 1. procmail: [17961] Wed Mar 24 14:53:46 2010

[rt-users] 403 Forbidden

2010-01-27 Thread Wagner Pereira
Hi, fellows. Any idea what that means? (Excerpt from my mail.log) temporary failure. Command output: Connecting to https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at /usr/bin/rt-mailgate-3.6 line 102, line 1. An Error Occurred = 403 Forbidden This is

[rt-users] 403 Forbidden

2009-08-22 Thread Andrew Pike
Hi, I am trying to log into the RT UI via a web browser for the first time but am unable to get anything other than a '403 Forbidden' page. Can anyone point me in the right direction? It is anything to do with file permissions or could it be something wrong in my setup / config? Many