We are upgrading RT from 3.8.7 to 4.0.5.
We have some mason customisations under
/usr/local/share/request-trackerx/html/Ticket/Elements. These work fine under
3.8.7 but under 4.0.5 we are receiving a 403 Forbidden message and a blank
screen.
The functionality of the customizations is such
On Thu, May 10, 2012 at 10:51:18AM +1000, Jenni Wilson wrote:
We are upgrading RT from 3.8.7 to 4.0.5.
We have some mason customisations under /usr/local/share/request-
trackerx/html/Ticket/Elements. These work fine under 3.8.7 but under
4.0.5 we are receiving a 403 Forbidden message and a
Hi, folks.
I need some help with this:
My Request Tracker's rt.log file is logging the below:
403 Forbidden
This is /usr/bin/rt-mailgate exiting because of an undefined server
error at /usr/bin/rt-mailgate line 150, line 1.
procmail: [17961] Wed Mar 24 14:53:46 2010
Hi, fellows.
Any idea what that means? (Excerpt from my mail.log)
temporary failure. Command output: Connecting to
https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at
/usr/bin/rt-mailgate-3.6 line 102, line 1. An Error Occurred
= 403 Forbidden This is
Hi,
I am trying to log into the RT UI via a web browser for the first time but
am unable to get anything other than a '403 Forbidden' page. Can anyone
point me in the right direction? It is anything to do with file permissions
or could it be something wrong in my setup / config?
Many