[rt-users] ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowACL' :: please help

2010-02-08 Thread Raed El-Hames
Maybe this time I'll get an answer .. RT-3.8.7 NO customisation apart from css DBIx - 1.56 apache2,mod_perl2 I am seeing a lot of queries (1146 of them) SELECT ACL.id FROM ACL, Groups, Principals, CachedGroupMembers WHERE (ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowACL') AND

Re: [rt-users] ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowACL' :: please help

2010-02-08 Thread Ken Crocker
Raed, The only thing I can think of to help de-bug this is to list the privileges you've set and then compare that list to what you see in the ACL table. Unless, of course, you have Rights Matrix installed. That would also help. I don't know if Rights Matrix works on 3.8.x, but it certainly

Re: [rt-users] ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowACL' :: please help

2010-02-08 Thread Raed El-Hames
Thanks for your response Ken , I traced it down to missing entry in CachedGroupMembers; When I upgraded my dev box from 3.6.3 to 3.8.7 I ran shrink_cgm_table.pl, which for some reason (maybe something in my system) deleted the following row: mysql select * from CachedGroupMembers where id = 2;

Re: [rt-users] ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowACL' :: please help

2010-02-08 Thread Ken Crocker
Raed, From my evaluations when scrutinizing the DB, I've noticed that it seems ANY query saved by group (OH, this is on 3.6.4. I haven't had a chance yet to REALLY look at the DB from a 3.8.x view) will always want to check permissions for a single user that wants to look at that query to