On 09/11/2012 06:34 AM, Johan Sjöberg wrote:
> Hmm, maybe I’m stupid but I can’t find a way to customize the query that
> is used to populate the “my tickets” list on “RT at a glance”. If I
> click “Edit”, I only get the options in the attached screenshot.
You need to be logged in as a superuser (
Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Add custom status tickets to "My Tickets"?
>
> Not sure if you got a reply yet, but I think depending on what version you
> are using, you may have an edit in the top right corner of the main search on
&
:57
To: Johan Sjöberg
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Add custom status tickets to "My Tickets"?
Not sure if you got a reply yet, but I think depending on what version you are
using, you may have an edit in the top right corner of the main search on the
hom
Not sure if you got a reply yet, but I think depending on what version you are
using, you may have an edit in the top right corner of the main search on the
home page. If you click that and choose advanced you should see a query for
__currentuser__ add in the where clause the "status = 'newstat
Hi.
I have added a new status to the active statuses setting in RT_Siteconfig. Is
it possible to make tickets with this status show up in the list "xx highest
priority tickets I own" at "RT at a glance"? At the moment it seems like only
"new" and "open" tickets are listed there.
Regards,
Johan
