Juanjillo,
You can create or update a template to have the ticket link in it.
Kenn
On Sat, Oct 6, 2012 at 3:51 PM, Juanjo wrote:
> Any help?
> El 01/10/2012 17:02, "Juanjo" escribió:
>
> Hi to all.
>>
>> When we create or assign a ticket the email that the user receive have a
>> link to the t
Any help?
El 01/10/2012 17:02, "Juanjo" escribió:
> Hi to all.
>
> When we create or assign a ticket the email that the user receive have a
> link to the ticket.
> But one response with email about the ticket make the user connecto to see
> it on the rt system.
>
> Coud i attach a link to the tic
Hi to all.
When we create or assign a ticket the email that the user receive have a
link to the ticket.
But one response with email about the ticket make the user connecto to see
it on the rt system.
Coud i attach a link to the ticket in every email sended?
Thanks
Regards,
--
Un saludo.
Juanjo
