[rt-users] Assign Subject On Create

Hello, I want to write a custom script at OnCreate that sets the subject of the new Ticket. Our Subject format starts with: -MM-: [TEXT] where YY is the year, MM is the month, and is a incrementing number. So in pseudo code, I would like to say (y,m,d) = getDate(Y-m-d).split('-')

Re: [rt-users] Assign Subject On Create

Sorry, hit the wrong button and sent early... Hello, I want to write a custom script at OnCreate that sets the subject of the new Ticket. Our Subject format starts with: -MM-: [TEXT] where YY is the year, MM is the month, and is a incrementing number. So in pseudo code, I would

Re: [rt-users] Assign Subject On Create

I got this working but I just created a user in the DB that only has rights to read the Subject ID and worked from there. Thanks. -- Kevin Holleran Master of Science, Computer Information Systems Grand Valley State University Master of Business Administration Western Michigan University CISSP,