Hi everyone,
Please is there a way to generate ticket automaticlly when i chose a value
of a custom field in an other ticket.
thank you for your help
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Community help:
hanane ourdani wrote:
Hi everyone,
Please is there a way to generate ticket automaticlly when i chose a value
of a custom field in an other ticket.
You can write a new scrip that happens on condition On Transaction and do
my $TicketObj = RT::Ticket-new( $session{'CurrentUser'} );
somewhere