[rt-users] Automatic Ticket Creation based on CustomFields

2009-03-19 Thread hanane ourdani
Hi everyone, Please is there a way to generate ticket automaticlly when i chose a value of a custom field in an other ticket. thank you for your help ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

Re: [rt-users] Automatic Ticket Creation based on CustomFields

2009-03-19 Thread Tom Lahti
hanane ourdani wrote: Hi everyone, Please is there a way to generate ticket automaticlly when i chose a value of a custom field in an other ticket. You can write a new scrip that happens on condition On Transaction and do my $TicketObj = RT::Ticket-new( $session{'CurrentUser'} ); somewhere