[rt-users] CF for ticket comment?

2014-07-26 Thread Al Joslin
The ticketing system that I am swinging us away from allows one to specify an amount of billed minutes at a selected billing rate in the tech-notes (comments) How might I support that in RT ? thanks Al; -- RT Training - Boston, September 9-10 http://bestpractical.com/training

Re: [rt-users] CF for ticket comment?

2014-07-26 Thread Al Joslin
Never Mind RT::Transaction On Jul 26, 2014, at 11:13 AM, Al Joslin allen.jos...@gmail.com wrote: The ticketing system that I am swinging us away from allows one to specify an amount of billed minutes at a selected billing rate in the tech-notes (comments) How might I support