Re: [rt-users] Can't login to RT using Active Directory

2016-09-14 Thread fleon
I added the domain to the username in RT's configuration, restarted apache and now it works. Don't know if it's because it's needed or just because i restarted apache, though i did that earlier and didn't work. I don't think anything changed in AD for it to require the full username, maybe a

Re: [rt-users] Can't login to RT using Active Directory

2016-09-14 Thread fleon
It works, with the caveat that i have to put the full username (u...@mycompany.com) for it to work. I tried to use the same tactic in RT but still same error. MYUSER in RT's configuration is without the domain name. Should i edit and try? I have never needed to do that before -- View this

Re: [rt-users] Can't login to RT using Active Directory

2016-09-14 Thread Daniel Schwager
dc=com" "cn=Administrator" Best regards Daniel > -Original Message- > From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of > fleon > Sent: Wednesday, September 14, 2016 4:25 PM > To: rt-users@lists.bestpractical.com > Subject: [rt-use

[rt-users] Can't login to RT using Active Directory

2016-09-14 Thread fleon
I have been able to use Active Directory as authentication with the ExternalAuth plugin, both before and after it was integrated in RT 4.4. But today it isn't allowing anyone in, and this is shown in the error logs: [8629] [Wed Sep 14 15:28:49 2016] [error]: FAILED LOGIN for fleon from