Re: [rt-users] CommandByMailGroup setting

2013-05-09 Thread Jeff Voskamp
On 05/09/2013 12:04 AM, Thomas Lau wrote: What if I need multiple groups? Define a new group consisting of all the constituent groups. Jeff -- RT Training in Seattle, June 19-20: http://bestpractical.com/training

[rt-users] CommandByMailGroup setting

2013-05-08 Thread Thomas Lau
Hi all, CommandByMailGroup does not work in my server. May I know if this setting is correct? Set(@Plugins, qw( RT::Extension::CommandByMail RT::Extension::SLA RT::Extension::RepeatTicket )); Set($CommandByMailGroup, 310346); Set($CommandByMailGroup, 310347); Set($CommandByMailGroup, 310348);

Re: [rt-users] CommandByMailGroup setting

2013-05-08 Thread Jok Thuau
You can only have one I believe. Jok On May 8, 2013, at 8:15 PM, Thomas Lau thomas@principleone.commailto:thomas@principleone.com wrote: Hi all, CommandByMailGroup does not work in my server. May I know if this setting is correct? Set(@Plugins, qw( RT::Extension::CommandByMail

Re: [rt-users] CommandByMailGroup setting

2013-05-08 Thread Thomas Lau
What if I need multiple groups? -Original Message- From: Jok Thuau [mailto:jth...@spacex.com] Sent: Thursday, May 09, 2013 11:54 AM To: Thomas Lau Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] CommandByMailGroup setting You can only have one I believe. Jok On May 8