[rt-users] Custom Field Sub-list

2011-09-14 Thread Gianfranco.Rossi
Hi rt-users, I've the following issue... we would like to create a kind of sub-list for a custom field. So there should be a kind of mechanism that if a certain value within the drop down list is chosen, an additional custom field appears in the View as new drop down list. To be more specific

Re: [rt-users] Custom Field Sub-list

2011-09-14 Thread Ruslan Zakirov
Create two custom fields and set 'based on' for one of them. Regards, Ruslan. From phone. 14.09.2011 13:18 пользователь gianfranco.ro...@emc.com написал: Hi rt-users, I've the following issue... we would like to create a kind of sub-list for a custom field. So there should be a kind of

Re: [rt-users] Custom Field Sub-list

2011-09-14 Thread Gianfranco.Rossi
, September 14, 2011 11:26 AM To: Rossi, Gianfranco Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Custom Field Sub-list Create two custom fields and set 'based on' for one of them. Regards, Ruslan. From phone. 14.09.2011 13:18 пользователь gianfranco.ro...@emc.commailto:gianfranco.ro

Re: [rt-users] Custom Field Sub-list

2011-09-14 Thread Christopher Lasater
Usually when you select a Custom Field in the “based on” list the Category column changes to Drop Down boxes and you can select one of the CF values from the CF that you based it on. So if you have a CF with a list of services and you base another CF on it, then you can create Values that are