Dear Gabriel,
it appears to me like the only way to do this is to carefully
plan out exactly in which order you create the custom fields so that
they appear on the tickets in the order they were created?
I hope I understood you correctly. I am using RT 3.6.1 and I haven't
seen a later
hi everyone!
i finally got RT up and running the way i want it to,
now i'm creating my queues and custom fields for each queues,
but i can't help to wonder how i'm supposed to customize the
layout of these fields when they show up on ticket creation forms
or printed tickets?
i would certainly
