Is there a way in templates to build one with a conditional response
based on transaction type? (4.0.5)
Example:
I have a template for owner change which works well. On owner change
notify of change adds the new owner in the subject like so:
Subject: Owner change: {$Ticket-OwnerObj-Name}:
On Tue, Jun 12, 2012 at 10:43:18AM -0400, Joe Harris wrote:
Is there a way in templates to build one with a conditional response
based on transaction type? (4.0.5)
RT's Templates are just Text::Template, you can read more about the
syntax at http://search.cpan.org/dist/Text-Template/
You can
