Hi,

Dear experts, I'm writing my first scrips, and I wanted to know If I'm
heading in the write direction:

When a ticket is created by requestor [EMAIL PROTECTED]; I want joe's
boss to be added autmatically as second requestor:



if( $self->TicketObj->RequestorObj->Id = "[EMAIL PROTECTED]") {

  $self->TicketObj->AddRequestor( "[EMAIL PROTECTED] );

}
return( 1 );


Thanks a lot !

Adrien


--
Adrien Laurent
CEO
514 284 2020 x 202
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