Hi All,
Can any buddy please help me out.How to use RT customer Integration.Can
I try this way !
I will create a new queue for each customer.And the assigned internal
users will be same for all the queues and permissions etc remains the
same.Even I want provide a login for each customer where they can see
only their tickets and dash board reports.! Is it possible !
We are just migrating ourself from eventum.
Thanks in advance for ur valuable suggestions.
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fn:Jnaneshwar Bantanur
n:Bantanur;Jnaneshwar
org:Kavach Networks Pvt Ltd.
adr:3rd Phase, JP Nagar,;;#431, 1st Floor, 5th Cross, 7th Main,;Bangalore;Karnataka;560 078;iNDIA
email;internet:jnaneshwar.banta...@kavach.net
title:Internal Auditor
tel;work:+91-80-32910655,26583587
tel;fax:+91-80-26591577
tel;cell:+91-9008307173
url:www.kavach.net
version:2.1
end:vcard
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