It seems that every ticket that is opened on my new installation of 3.8.6 is being saved as HTML code. I can view the body of the message from the web interface, but if the email is to large it saves it as an attachment and when I open that attachment it is unreadable due to the HTML code. Is there a setting that I am missing telling RT to save as plain text or something like that?
Thanks, ---------- Peter Barton
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