Re: [rt-users] Forward ticket - Entry in Ticket history

2010-05-26 Thread Kevin Falcone
On Fri, May 21, 2010 at 11:05:11AM +0100, Dominic Hargreaves wrote: On Thu, May 20, 2010 at 05:25:44PM -0400, Kevin Falcone wrote: On Mon, May 03, 2010 at 07:38:58PM +0430, Payam Poursaied wrote: More than a month ago, someone asked about putting track of forwarded messages in the history

Re: [rt-users] Forward ticket - Entry in Ticket history

2010-05-21 Thread Dominic Hargreaves
On Thu, May 20, 2010 at 05:25:44PM -0400, Kevin Falcone wrote: On Mon, May 03, 2010 at 07:38:58PM +0430, Payam Poursaied wrote: More than a month ago, someone asked about putting track of forwarded messages in the history page.

Re: [rt-users] Forward ticket - Entry in Ticket history

2010-05-20 Thread Kevin Falcone
On Mon, May 03, 2010 at 07:38:58PM +0430, Payam Poursaied wrote: More than a month ago, someone asked about putting track of forwarded messages in the history page. http://lists.bestpractical.com/pipermail/rt-users/2010-March/063921.html Is there any solution to this? I'd happily review a

[rt-users] Forward ticket - Entry in Ticket history

2010-03-17 Thread Stefan.Rueetschli
Hi I'd like to make an entry in the ticket history, if I forward a ticket transaction via e-mail. At the moment, forwarding of a transaction works fine, but I have no notice in the ticket history. Is there a way to do this with a scrip? Does anybody know how to do that? Thx Stefan