[rt-users] Global CustomField not displaying

2009-02-17 Thread Jim Tambling
Hello I have created a custom field to appear in all tickets. I have enabled it globally for all queues but it does not appear in any new ticket. Where am I going wrong? Regards, Jim ___

Re: [rt-users] Global CustomField not displaying

2009-02-17 Thread Potla, Ashish Bassaliel
[jim.tambl...@datatote.co.uk] Sent: Tuesday, February 17, 2009 5:42 PM To: rt-us...@bestpractical.com Subject: [rt-users] Global CustomField not displaying Hello I have created a custom field to appear in all tickets. I have enabled it globally for all queues but it does not appear in any new

Re: [rt-users] Global CustomField not displaying

2009-02-17 Thread Jim Tambling
, 2009 5:42 PM To: rt-us...@bestpractical.com Subject: [rt-users] Global CustomField not displaying Hello I have created a custom field to appear in all tickets. I have enabled it globally for all queues but it does not appear in any new ticket. Where am I going wrong? Regards, Jim No virus found