Re: [rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

2010-07-01 Thread Christian Loos
Hi Torsten, try this: my $DUEDATE = $self-TicketObj-FirstCustomFieldValue('Date'); my $DUETIME = $self-TicketObj-FirstCustomFieldValue('Time'); my $DUE = $DUEDATE. .$DUETIME; my $DATE = RT::Date-new( $session{'CurrentUser'} ); $DATE-Set( Format = 'unknown', Value = $DUE, Timezone =

Re: [rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

2010-07-01 Thread Torsten Brumm
Hi Chris, this i already tried. The problem is more that the timezone offset is only for display, not for calculation used (so far i figured already) and i have really no idea how to fix it. one possible way could be: 1. If a user is entering this fields, check the users timezone and use the

Re: [rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

2010-07-01 Thread Christian Loos
Hi Torsten, normally you don't need to worry about timezones in date calculations. You should always normalize all dates to UTC and then do the calculations. May you can give an example of you date calculations? Chris Am 01.07.2010 14:10, schrieb Torsten Brumm: Hi Chris, this i already

Re: [rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

2010-07-01 Thread Ruslan Zakirov
Hi. I think you want to construct date object using user who set those cfs and use timezone user. SetDue method has no diff between 3.6 and 3.8, it takes ISO in utc. 01.07.2010 16:11 пользователь Torsten Brumm torsten.br...@googlemail.com написал: Hi Chris, this i already tried. The problem is

[rt-users] Going crazy with RT 3.8 and Timezones for Display Dates

2010-06-30 Thread Torsten Brumm
Hi RT Users, since we are planing our RT 3.8 migration, we are cross checking all our scrips and some scrips with time calculaltions driving me mad. Example from RT 3.6.x We have two CF's: Date and the other Time CF.Date CF.Time The user is entering the date and the time in utc normally - our