Hi all,
We are getting ready to bring RT live and are passing the final hurdles.
One issue that I am working through is the following. We are adding RT to
already existing mail aliases which our support engineers currently monitor
for incoming customer requests. The problem is they also
--- On Mon, 4/11/11, Paul Fincher pfinc...@ghs.com wrote:
From: Paul Fincher pfinc...@ghs.com
Subject: [rt-users] Having RT ignore internal email not associated with a ticket
To: rt-users@lists.bestpractical.com
Date: Monday, April 11, 2011, 11:52 AM
Hi all, We are getting ready to bring RT
On Mon, Apr 11, 2011 at 02:52:33PM -0400, Paul Fincher wrote:
Hi all,
We are getting ready to bring RT live and are passing the final
hurdles. One issue that I
am working through is the following. We are adding RT to already existing
mail aliases which
our support
