Re: [rt-users] Help with Attachment for correspondence

2011-12-14 Thread Joe Kirby
Subject: Re: [rt-users] Help with Attachment for correspondence Message-ID: 20111212204832.gh9...@jibsheet.com Content-Type: text/plain; charset=us-ascii On Mon, Dec 12, 2011 at 03:13:07PM -0500, Joe Kirby wrote: We have RT Reply setup to send ticket info to the user in addition to the content

[rt-users] Help with Attachment for correspondence

2011-12-12 Thread Joe Kirby
We have RT Reply setup to send ticket info to the user in addition to the content. I have been requested to also include attachments when corresponding so that someone does not have to actually bring up the ticket to view the attachment but can look at the email generated by RT for the