Subject: Re: [rt-users] Help with Attachment for correspondence
Message-ID: 20111212204832.gh9...@jibsheet.com
Content-Type: text/plain; charset=us-ascii
On Mon, Dec 12, 2011 at 03:13:07PM -0500, Joe Kirby wrote:
We have RT Reply setup to send ticket info to the user in addition to the
content
We have RT Reply setup to send ticket info to the user in addition to the
content.
I have been requested to also include attachments when corresponding so that
someone does not have to actually bring up the ticket to view the attachment
but can look at the email generated by RT for the