Re: [rt-users] How-to-do? Ticket Custom fields with different pragmatics in Ticket life time

2008-01-25 Thread Dirk Pape
Hello Todd, --Am 18. Januar 2008 07:52:31 -0500 schrieb Todd Chapman [EMAIL PROTECTED]: What you want to do is going to be very difficult. If custom field permissions checking had some context of the current ticket having it's CF permissions checked then you could do something clean, but

Re: [rt-users] How-to-do? Ticket Custom fields with different pragmatics in Ticket life time

2008-01-18 Thread Dirk Pape
Hallo, --Am 18. Januar 2008 11:22:19 +0100 schrieb Dirk Pape [EMAIL PROTECTED]: For pragmatic kind of cf cannot be stored anywhere an mandatory status does not depend on the pragmatic kind. this sentence is t a sentence I think, so next try. cfs for now have only a category (type) but

[rt-users] How-to-do? Ticket Custom fields with different pragmatics in Ticket life time

2008-01-18 Thread Dirk Pape
Hello, for some Queues we have a couple of Custom fields to be attached to Tickets in this Queue. These Custom Fields are of different kind with respect to when they are expected to get a value and whether this value is expected to change. Let me give an example: 1. some keywords have to

Re: [rt-users] How-to-do? Ticket Custom fields with different pragmatics in Ticket life time

2008-01-18 Thread Todd Chapman
Dirk, What you want to do is going to be very difficult. If custom field permissions checking had some context of the current ticket having it's CF permissions checked then you could do something clean, but unfortunately no context is provided. There are callbacks that allow you to override what