Hi Rick,
I should mention you'll want to make sure that stuff is sorted in chronological
order before you cycle through the transactions too. You don't want them to be
out of order or people will get confused.
Put these two lines before the while() loop:
$Transactions->OrderBy; # Default sort
Hi Rick,
For the complete history of a ticket you need to first load the tickets
transactions and then select those you want to cycle through - then cycle
through them and only printing the create and correspond content.
In the template try something like this code block:
{
# Select which t
Hi,
I have set up an approval process for invoices that is working perfectly up to
the paying part. However, to finish it up I have 2 tasks I can't figure out on
my own.
1) I need to be able to send the entire "History" of the ticket in an email,
and,
2) Attach any and all attachments from