On Thu, Jan 16, 2014 at 12:21:54PM -0800, rwzoerner wrote:
I'm not a Perl programmer and the documentation for RT isn't very friendly
for folks like me. I'm trying to put the ticket owner's full name in a
template, for example, and I can't find anything that tells me what the
possible values
Thanks! I guess the trick is for me to learn how to navigate the
documentation. It probably makes perfect sense to a Perl programmer or
more experienced RT user - I didn't even make that connection, though. I
appreciate it!
-Rick
On 1/17/2014 7:38 AM, Emmanuel Lacour [via RequestTracker]
I'm not a Perl programmer and the documentation for RT isn't very friendly
for folks like me. I'm trying to put the ticket owner's full name in a
template, for example, and I can't find anything that tells me what the
possible values are for {$Ticket-OwnerObj}. I did see a snippet that used