Excellent, I finally got what I want doing like this :
my $newdependedonby = 1234;
my ($status, $msg) =
$self-TicketObj-AddLink(Type='DependsOn',Base=$newdependedonby );
Thanks Kevin,
X
On 27 November 2012 18:16, Kevin Falcone wrote:
On Tue, Nov 27, 2012 at 02:39:40PM +0100, Xavier Reigner
Hi,
On ticket creation, I made a custom scrip to assigne the new ticket to a
specified user based on a requestor address. This is working with the
following action cleanup :
my $newowner = userName;
my $T_Obj = $self-TicketObj;
my ($status, $msg) = $self-TicketObj-SetOwner( $newowner );
unless(
On Tue, Nov 27, 2012 at 02:39:40PM +0100, Xavier Reigner wrote:
In addition, I'd like to specify a link Depended on by to the tickets
according to the
previous test. I'm still confusing how I should update this field.
$RT::Logger-info(Auto reference ticket #. $T_Obj-id . to ticket
