[rt-users] Incrementally Upgrading RT

2012-08-01 Thread Jenni Wilson
Hello, We are in the process of upgrading RT from version 3.8.7. We are starting with a fresh install on a new server. We have RT set up and the plan is to delete the current database on the new server and reimport the data from our old server and then run the update scripts, we predict this

Re: [rt-users] Incrementally Upgrading RT

2012-08-01 Thread Joe Harris
What database are you using. I went the exact path you are doing a few months ago from 3.8.7 to 4.0.5 and someone here posted a link with very straightforward instructions. I am using Postgres and just did a pg_dump of the db, created a new one with a different name and loaded my dump file into

Re: [rt-users] Incrementally Upgrading RT

2012-08-01 Thread Thomas Sibley
On 07/31/2012 11:27 PM, Jenni Wilson wrote: Collegues have vague memories that when upgrading from version 2 to 3 they were able to upgrade in a similar manner, but in order to minimise the downtime, they were able to use tools that allowed them to do the bulk of the data upgrade during office