Re: [rt-users] Issues After Upgrading to 4.4

HI Chris, I already tried the solution given at this link but with no success, I also think that this is not the same issue, because for root user it is working fine but for others its assuming that the time entered in custom DateTime field is in GMT, hence rt is converting it to +4:00 to match

Re: [rt-users] Issues After Upgrading to 4.4

Hi, if you use mod_perl, then the docs have the answer: https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_perl-2.xx Chris Am 11.02.2016 um 18:45 schrieb Satyajeet Singh: > Hi All, > > After Upgrading to 4.4 I noticed that values for Custom DateTime Fields > entered by non root

Re: [rt-users] Issues After Upgrading to 4.4

Dear Sean, Did you manage to find any solution for this. Apologies, but we are planning t update to 4.4 for new features but not able to do it due to this issue. Thanks a lot for your help. -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 17 February 2016 at

Re: [rt-users] Issues After Upgrading to 4.4

Hi Sean, Thanks for replying, I checked that, its system default for all the unprivileged users and it is set as Asia/Dubai on OS and in RT_SiteConfig.pm On 16 February 2016 at 22:05, Sean Ellefson wrote: > HI Satyajeet, > > Have you checked the locale settings under your

Re: [rt-users] Issues After Upgrading to 4.4

Hi All, Did anyone face this issue ? -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 11 February 2016 at 21:45, Satyajeet Singh wrote: > Hi All, > > After Upgrading to 4.4 I noticed that values for Custom DateTime Fields > entered by non

[rt-users] Issues After Upgrading to 4.4

Hi All, After Upgrading to 4.4 I noticed that values for Custom DateTime Fields entered by non root users is being considered as UTC irrespective of what timezone has been set in RT_SIteConfig. For en example, with Asia/Dubai (UTC +4) as a time zone, when I select 6:00 PM and create the ticket,