Re: [rt-users] Notify Actor

2013-05-18 Thread Andrea gabellini - SC
Thomas, thank you. The solution was so simple... Andrea Il 17/05/2013 20:59, Thomas Sibley ha scritto: On 05/17/2013 03:06 AM, Andrea gabellini - SC wrote: Thomas, this queue is a low traffic queue, and users that use it aren't so familiar with RT, so they prefer to have all emails in

Re: [rt-users] Notify Actor

2013-05-17 Thread Andrea gabellini - SC
Thomas, this queue is a low traffic queue, and users that use it aren't so familiar with RT, so they prefer to have all emails in their mailbox, also those they send. Thanks, Andrea Il 16/05/2013 21:45, Thomas Sibley ha scritto: On 05/16/2013 01:07 AM, Andrea gabellini - SC wrote: Thomas,

Re: [rt-users] Notify Actor

2013-05-17 Thread Thomas Sibley
On 05/17/2013 03:06 AM, Andrea gabellini - SC wrote: Thomas, this queue is a low traffic queue, and users that use it aren't so familiar with RT, so they prefer to have all emails in their mailbox, also those they send. Nod. NotifyActor is also changeable a per-user preference (Logged in

Re: [rt-users] Notify Actor

2013-05-16 Thread Andrea gabellini - SC
Thomas, I have 10 queues and only in one of them I need to notify the actor. What about a config like this? Set(NotifyActor, { 'default' = '0', 'queue-name' = '1', }); Il 16/05/2013 01:08, Thomas Sibley ha scritto: On 05/15/2013 07:49 AM, Andrea gabellini - SC wrote: Hello, is it

Re: [rt-users] Notify Actor

2013-05-16 Thread Thomas Sibley
On 05/16/2013 01:07 AM, Andrea gabellini - SC wrote: Thomas, I have 10 queues and only in one of them I need to notify the actor. What about a config like this? Set(NotifyActor, { 'default' = '0', 'queue-name' = '1', }); I understand the concept. What I'm asking is for an

[rt-users] Notify Actor

2013-05-15 Thread Andrea gabellini - SC
Hello, is it possible to set NotifyActor per queue basis? Thanks, Andrea -- Every time I type 'win', I loose ... Ing. *Andrea Gabellini* Email:

Re: [rt-users] Notify Actor

2013-05-15 Thread Thomas Sibley
On 05/15/2013 07:49 AM, Andrea gabellini - SC wrote: Hello, is it possible to set NotifyActor per queue basis? No. If you wanted to hack up some Perl, you could do it. I don't recommend it. What's your use case? -- RT Training in Seattle, June 19-20: http://bestpractical.com/training