The list server mixed up my example, therefore again:
Example: Sending an email to
a) support [at] example dot COM : set English to the requestor
language,
b) support [at] example dot DE : set German to the requestor
language.
regards
Danny
Hi,
We would like to answer ticket in ONE
queue called support using different languages.
The language depends on the language of the requestor.
If the requestor has no language set, we have to set
the language automatically (scrip) dependent on the
To-email-addr used for creating the ticket.