UMBC leverages BOX for our cloud storage. I see the native options for Dropbox and AmazonS3
My hope was to create a folder in BOX that was only usable by RT and thus security of our BOX solution is provided via the RT ticket. In other words, if a user has access to a ticket now they can see the attachment because it is all within RT. If stored in a folder in external storage do users need access to that folder or is RT sufficient and the security within RT is still enforced. Am I assuming too much here? Thank you, Joe Joe Kirby , Assistant Vice President, Business Systems Division of Information Technology (DoIT) Support Response - http://www.umbc.edu/doit Administration 627 Office - 410-455-3020 Email - ki...@umbc.edu
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016