Re: [rt-users] ParseNewMessageForTicketCCs - confirm how it works

2011-12-16 Thread Mike Johnson
Hmm, So, ParseNewMessageForTicketCCs looks at the To and Cc block and adds any address that doesn't match the regular expression to the ticket. So To: RTQueue;Tom;Sue Cc:Jerry From: Bob With ParseNewMessageForTicketCCs off Result is a ticket with Bob as the requestor, and Tom, Sue, Jerry

Re: [rt-users] ParseNewMessageForTicketCCs - confirm how it works

2011-12-16 Thread Ruslan Zakirov
On Fri, Dec 16, 2011 at 19:05, Mike Johnson mike.john...@nosm.ca wrote: Hmm, So, ParseNewMessageForTicketCCs looks at the To and Cc block and adds any address that doesn't match the regular expression to the ticket. So To: RTQueue;Tom;Sue Cc:Jerry From: Bob With

[rt-users] ParseNewMessageForTicketCCs - confirm how it works

2011-12-12 Thread Mike Johnson
HI everyone, I just wanted to get confirmation on how the ParseNewMessageForTicketCCs work. http://requesttracker.wikia.com/wiki/EmailInterface Specifically, *ParseNewMessageForTicketCcs* (boolean) - when *$ParseNewMessageForTicketCcs * is true, RT automatically adds email addresses found in

Re: [rt-users] ParseNewMessageForTicketCCs - confirm how it works

2011-12-12 Thread Ruslan Zakirov
On Mon, Dec 12, 2011 at 19:06, Mike Johnson mike.john...@nosm.ca wrote: HI everyone, I just wanted to get confirmation on how the ParseNewMessageForTicketCCs work. http://requesttracker.wikia.com/wiki/EmailInterface Specifically, ParseNewMessageForTicketCcs (boolean) - when