Hmm,
So, ParseNewMessageForTicketCCs looks at the To and Cc block and adds any
address that doesn't match the regular expression to the ticket.
So
To: RTQueue;Tom;Sue
Cc:Jerry
From: Bob
With ParseNewMessageForTicketCCs off
Result is a ticket with Bob as the requestor, and Tom, Sue, Jerry
On Fri, Dec 16, 2011 at 19:05, Mike Johnson mike.john...@nosm.ca wrote:
Hmm,
So, ParseNewMessageForTicketCCs looks at the To and Cc block and adds any
address that doesn't match the regular expression to the ticket.
So
To: RTQueue;Tom;Sue
Cc:Jerry
From: Bob
With
HI everyone,
I just wanted to get confirmation on how the ParseNewMessageForTicketCCs
work.
http://requesttracker.wikia.com/wiki/EmailInterface
Specifically,
*ParseNewMessageForTicketCcs* (boolean) - when *$ParseNewMessageForTicketCcs
* is true, RT automatically adds email addresses found in
On Mon, Dec 12, 2011 at 19:06, Mike Johnson mike.john...@nosm.ca wrote:
HI everyone,
I just wanted to get confirmation on how the ParseNewMessageForTicketCCs
work.
http://requesttracker.wikia.com/wiki/EmailInterface
Specifically,
ParseNewMessageForTicketCcs (boolean) - when