I hate to reply to myself, but I just discovered even if I make this
"problem" user a superuser, it still can not create tickets because the
drop down menu for creating tickets is still empty.
Could I have a serious database problem? Has anyone seen this before?
John Arends wrote:
I just broug
I just brought up a new RT system, and I have one user that appears to
be broken and I can't figure out what the problem was.
The current permissions situation is very simple. I created a group
which all my users belong to, and then created a number of queues, and
gave the group permissions on
