Re: [rt-users] Problem with groups and Couldn't load the specified principal

2013-09-23 Thread Kevin Falcone
On Sat, Sep 21, 2013 at 04:35:07PM -0700, Jaye Mathisen wrote: If I go to Modify global group rights, and type in a new group name down in the add group box, I get: * Couldn't load the specified principal If I got to tools and try to create a user-defined group, call it

Re: [rt-users] Problem with groups and Couldn't load the specified principal

2013-09-23 Thread Jaye Mathisen
I see the problem. You type in a group and then have to assign rights to it at the time. It doesn't appear to work to just create a group, then assign rights. It's working fine once I type in a group name, and then click any of the checkboxes then hit save. My apologies for my confusion.

Re: [rt-users] Problem with groups and Couldn't load the specified principal

2013-09-23 Thread Kevin Falcone
On Mon, Sep 23, 2013 at 09:31:03AM -0700, Jaye Mathisen wrote: I see the problem. You type in a group and then have to assign rights to it at the time. It doesn't appear to work to just create a group, then assign rights. Ah - yes, you type a name, select it from the autocompleter, assign

[rt-users] Problem with groups and Couldn't load the specified principal

2013-09-21 Thread Jaye Mathisen
Used to use RT extensively up until 2004, then got away from it for a few years. So now we need a ticket system, and I fire up RT 4.0.17. Queues are working, mail working, website working, but for some reason, I'm having a problem with Groups. If I go to Modify global group rights, and