Am 17.06.2013 20:33, schrieb Chris Hall:
I've got a bit of a weird problem, and wondered if anybody has a
solution for it.
We have several queues, and a few are grouped up by name. For example:
Queue A tier 1
Queue A tier 2
Queue A tier 3
Queue B tier 1
Queue B tier 2
Queue B tier
On Wed, Jun 19, 2013 at 3:18 PM, Christian Loos cl...@netcologne.de wrote:
Am 17.06.2013 20:33, schrieb Chris Hall:
I've got a bit of a weird problem, and wondered if anybody has a
solution for it.
We have several queues, and a few are grouped up by name. For example:
Queue A tier 1
Le 17/06/2013 20:33, Chris Hall a écrit :
They asked me if there was any way to group these queues up in such a
way that, for example, if a ticket is made in any of the Queue A's
they are locked in and can only be transferred between the Queue
A's.
Depending on your setup/organization, you
On Mon, Jun 17, 2013 at 02:33:07PM -0400, Chris Hall wrote:
I've got a bit of a weird problem, and wondered if anybody has a solution
for it.
We have several queues, and a few are grouped up by name. For example:
Queue A tier 1
Queue A tier 2
Queue A tier 3
Queue B tier 1
On 06/18/2013 11:08 AM, Kevin Falcone wrote:
On Mon, Jun 17, 2013 at 02:33:07PM -0400, Chris Hall wrote:
I've got a bit of a weird problem, and wondered if anybody has a solution
for it.
We have several queues, and a few are grouped up by name. For example:
Queue A tier 1
Queue
I've got a bit of a weird problem, and wondered if anybody has a solution
for it.
We have several queues, and a few are grouped up by name. For example:
Queue A tier 1
Queue A tier 2
Queue A tier 3
Queue B tier 1
Queue B tier 2
Queue B tier 3
The managers at the helpdesk are having a problem
