[rt-users] REST + user without e-mail address = no requestor

2012-03-29 Thread Arthur Rance
Hello, Is it possible to create a ticket through REST with a user which has no e-mail address ? This doesn't work : #!/usr/bin/env perl use strict; use RT::Client::REST; my $rt = RT::Client::REST-new( server = 'http://myrtserver' );$rt-login(username = 'user', password = 'password' );

Re: [rt-users] REST + user without e-mail address = no requestor

2012-03-29 Thread Ruslan Zakirov
Try id instead of name, but I wouldn't be surprised if it doesn't work. Ruslan from phone. 29.03.2012 13:54 пользователь Arthur Rance arthur_ra...@hotmail.com написал: Hello, Is it possible to create a ticket through REST with a user which has no e-mail address ? This doesn't work :

Re: [rt-users] REST user

2011-11-07 Thread Kevin Falcone
On Sat, Nov 05, 2011 at 03:50:03PM +, Ram Moskovitz wrote: On Fri, Nov 04, 2011 at 05:37:25PM +, Ram Moskovitz wrote: I'm using the REST interface as a gateway between my web-app and RT. It's pretty close to done - the one thing I'm having a problem with is assuming the

Re: [rt-users] REST user

2011-11-06 Thread Bart
Hi, Apart from the user creating the actual ticket, isn't it enough to have the person creating the ticket on your web portal to be listed as the requestor? The only difference is the history log showing that your REST user did the actual registration but all other content should be normal + if

[rt-users] REST user

2011-11-05 Thread Ram Moskovitz
On Fri, Nov 04, 2011 at 05:37:25PM +, Ram Moskovitz wrote: I'm using the REST interface as a gateway between my web-app and RT. It's pretty close to done - the one thing I'm having a problem with is assuming the requestor's identity when adding correspondence. By way of example: 1

[rt-users] REST user

2011-11-04 Thread Ram Moskovitz
Hi all, I'm using the REST interface as a gateway between my web-app and RT. It's pretty close to done - the one thing I'm having a problem with is assuming the requestor's identity when adding correspondence. By way of example: 1 User logs in to web-app and fills out a support request form 2

Re: [rt-users] REST user

2011-11-04 Thread Kevin Falcone
On Fri, Nov 04, 2011 at 05:37:25PM +, Ram Moskovitz wrote: I'm using the REST interface as a gateway between my web-app and RT. It's pretty close to done - the one thing I'm having a problem with is assuming the requestor's identity when adding correspondence. By way of example: 1 User