Has anyone else tried the QuickDelete extension? I've been trying it on my 3.8.2 dev instance, and for the most part it seems to be working; I get a Delete tab on the ticket reply page, at least. But from looking at the code, it seems that the intention was that a Delete link should also appear on some search result panels, if the format is configured correctly. I know some users would love to be able to do that, but thus far I don't seem to be able to make it work. I've set the $DefaultSearchResultFormat variable as requested in the README for the extension, but that didn't seem to make any difference; the portlets and search results all look the same as they always did. When should that take effect?
I wrote a small script to examine the contents of the portlets as they exist within the Attributes table, and none of those mention the Delete column - do I need to update those portlet records with a new Format sub-value? The README suggests that there should have been a database update phase during installation (make initdb) but that makefile target does not exist, and there don't appear to be any data files suitable for inserting into the database anyway. Clearly I'm missing something, but at present I'm a bit flummoxed as to what. Thanks, Tim -- The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com