On Thu, Jan 24, 2013 at 08:33:16AM -0800, kdwinton wrote:
Any update on this ? It's driving our users crazy that they can't do a
simple search in Articles - it's how we run our support/services
knowledgebase.
As noted on the ticket when I last had time to code dive and try to
fix it, the
On Wed, Jun 06, 2012 at 08:38:55PM -0700, UnixMan wrote:
Thanks Kevin I filed a bug report.
I've fixed the subject on ticket 20176 so it's easier to keep track of.
-kevin
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On Thu, May 31, 2012 at 07:34:43AM -0700, UnixMan wrote:
I believe this is a bug within RT 4 or an oversight as regards Articles and
'Simple Search' not being available.
If and one knows if there is a way to have 'Simple Search' on all Articles
for RT 4.0.5 please let me know.
It'd be
Thanks Kevin I filed a bug report.
Scott
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I believe this is a bug within RT 4 or an oversight as regards Articles and
'Simple Search' not being available.
If and one knows if there is a way to have 'Simple Search' on all Articles
for RT 4.0.5 please let me know.
Thanks,
Scott
--
View this message in context:
Does anyone have any ideas ?
Thanks,
Scott
UnixMan wrote:
When I login to RT 3.8.8 I find myself at the RT at a glance. From here
I click on 'RTFM' to the left and I have a Search area and a button that
allows me to do a Simple Search on all my RTFM articles. Maybe on RT 4.0.5
it has
Tools-Articles-Search
On Thu, May 17, 2012 at 12:42 PM, UnixMan senior.u...@gmail.com wrote:
Does anyone have any ideas ?
Thanks,
Scott
UnixMan wrote:
When I login to RT 3.8.8 I find myself at the RT at a glance. From here
I click on 'RTFM' to the left and I have a Search area and a
When I login to RT 3.8.8 I find myself at the RT at a glance. From here I
click on 'RTFM' to the left and I have a Search area and a button that allows
me to do a Simple Search on all my RTFM articles. Maybe on RT 4.0.5 it has
changed but for the life of I cannot find it.
Scott
On May 7,
Hi Kevin,
When I login to RT 3.8.8 I find myself at the RT at a glance. From here I
click on 'RTFM' to the left and I have a Search area and a button that allows
me to do a Simple Search on all my RTFM articles. Maybe on RT 4.0.5 it has
changed but for the life of I cannot find it.
Thanks,
In RT-3.8.8 we could do simple search on the RTFM articles, but, in RT-4.0.5
we cannot.
Also I noticed the test RT-4.0.5 instance on Best Practical's website that
RTFM is included in the Home Pulldown but ours is not.
Maybe there's a simple config change we can make to the RT_SiteConfig.pm
On Mon, May 07, 2012 at 09:35:34AM -0700, UnixMan wrote:
In RT-3.8.8 we could do simple search on the RTFM articles, but, in RT-4.0.5
we cannot.
It should still exist, you're going to need to tell us more about what
pages it appeared on in 3.8 that it doesn't appear on in 4.0
Also I
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