I recently updgraded to RT 3.6.1 from 3.4.3. I am having a bit of trouble
getting the 3.6.1 to look the way 3.4.3 does for the homepage. I have
created custom statuses, but on the "Home page" the queries for "'highest
priority tickets I own" and "newest unowned tickets" don't have these custom
statuses. How can I change this so the queries will show the custom
statuses and not just new/open/stalled?
Also, I have a query to return the top 'n' tickets in my department and
would like to add it to the home page. I have put this query in
Elements/MyRT but the query doesn't show up, only the title of the query. I
am able to click on the title of the query and have it return the results i
want, but I would like the query to show up on the Home page like the
"Highest priority tickets" and "newest unowned" queries.
Any help is greatly appreciated.
Thanks,
Jared
_________________________________________________________________
Find a local pizza place, music store, museum and moreĀ
then map the best
route! http://local.live.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
