http://wiki.bestpractical.com/view/ScripAction
section "Managing notification actions"
On Tue, Oct 14, 2008 at 1:55 PM, Filipe José Silva Clemente
<[EMAIL PROTECTED]> wrote:
> Hi,
>
>
>
> When i reply/resolve a problem and include an email address on the cc:
> field, RT fires two differente messag
Hi,
When i reply/resolve a problem and include an email address on the cc: field,
RT fires two differente messages, one for the requestor and another for the
other email address.
This is a problem because i want both requestor and the other recipient (in cc:
field) gets only one message
