Hi, Apologies, yes you are correct, it is 3.8.4 (doh!) I have updated the subject line accordingly.
> You don't give an IE version IE 7, also tried Firefox just now, same error. I'll poke around a bit more. --- On Tue, 7/21/09, Kevin Falcone <falc...@bestpractical.com> wrote: > From: Kevin Falcone <falc...@bestpractical.com> > Subject: Re: [rt-users] RT 3.8.2 -> 3.8.6 upgrade issue FCKeditor error > To: rt-users@lists.bestpractical.com > Date: Tuesday, July 21, 2009, 3:11 PM > On Tue, Jul 21, 2009 at 11:53:00AM > -0700, Sean wrote: > > I recently upgraded from 3.8.2 to 3.8.6 > > There is no 3.8.6, I assume you mean 3.8.4 > > > When using the web interface, any interaction > involving the FCK > > editor (i.e. create ticket, reply, resolve, comment) > induces a > > pop-up window (in IE, dont have firefox to test) which > says "Unknown > > You don't give an IE version > > > toolbar item "CreateDiv" - if I click ok the > FCKeditor loads. > > Luckily, I am doing this on a test instance. When > comparing the two > > FCKeditor screens, there are several buttons missing > on the 3.8.6 > > screen vs. the 3.8.2 in the editor. I can provide > screenshots if > > requested, but I think this is more a problem with > "CreateDiv" vs > > the actual buttons themselves. > > 3.8.4 was tested with IE6/7/8 and I don't see this behavior > when > retesting with IE8. > > CreateDiv is used in the current version of FCKEditor, it > is not an RT > extension, so I don't know why you would be getting this > error. > > -kevin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from > O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com