Re: [rt-users] RT 4.04 and Articles

2011-12-19 Thread Thomas Sibley
On 12/16/2011 10:57 AM, Joe Kirby wrote: Our organization has not used RTFM at all and when I begin to explore Articles within RT 4.04 I see a couple of things that I think may be our lack of experience with this aspect. 1. There does not seem to be a way for me to add any Content since it

[rt-users] RT 4.04 and Articles

2011-12-16 Thread Joe Kirby
Our organization has not used RTFM at all and when I begin to explore Articles within RT 4.04 I see a couple of things that I think may be our lack of experience with this aspect. 1. There does not seem to be a way for me to add any Content since it is always just a header and no box for entry